FRIENDLY RETURNS & EXCHANGES POLICY
We will only accept items for return or exchange within 7 days of purchase providing that the:
- item is unused
- receipt or invoice is provided
- tags are still attached
The customer is responsible for the shipping costs.
We do not issue refunds where the purchaser has changed their mind about a purchased product; but a credit note will be issued which is valid for 60 days.
If you received an incorrect or defective item and need to exchange it, email us to request a replacement. We will also pay the return shipping costs if the return is a result of our error.
Please Note: Features and specifications of all Charis Asher products are subject to change without notification.